Service Status
Services
Platform
Desktop Application
iOS Application
Android Application
Mail Scanning
Mail Forwarding
Send Letters Online
Basic Verification | Automatic
Basic Verification | Manual
Enhanced Verification
Comms
Customer Support
Mail Room
Verification Team
Business Team
Social Media Support
Callback Service
Past Incidents
The below feed is updated from our Twitter status page. Follow @UkPostboxStatus on Twitter to get live updates as they happen
Mail forwarding status has returned to standard service
17:13
Our forwarding team is currently experiencing some delays. We’re working to resolve this as quickly as possible
9:37
Maintenance Complete - All systems operational
20:38
Scheduled Maintenance 19:00 BST Today
11:24
Mail forwarding status has returned to standard service
18:28
Maintenance Complete - All systems operational
21:11
Scheduled Maintenance 19:00 BST Today
10:54
Our forwarding team is currently experiencing some delays. We’re working to resolve this as quickly as possible. All other services are now operational
16:49
Network Outage Resolved: The engineers have successfully resolved the network issue. All departments are working to catch up and restore normal operations. Thank you for your continued patience.
18:53
Engineers have identified the issue. Further updates will follow.
17:08
Engineers are onsite, investigating. Further updates will follow.
15:25
Engineers expected onsite shortly. Further updates will follow.
13:13
Our mail processing centre is currently experiencing a localised network outage, causing delays in mail actions, forwarding, customer services, and verifications.
11:49
Mail forwarding status has returned to standard service
15:38