Operational Hours
Our regular operating hours are as follows:
Poole Office
London Office
Monday
9:00AM - 4:00PM
10:00AM - 5:00PM
Tuesday
9:00AM - 4:00PM
10:00AM - 5:00PM
Wednesday
9:00AM - 4:00PM
10:00AM - 5:00PM
Thursday
9:00AM - 4:00PM
10:00AM - 5:00PM
Friday
9:00AM - 4:00PM
9:00AM - 4:00PM
Saturday
CLOSED
CLOSED
Sunday
CLOSED
CLOSED
All times are in GMT
UK public holidays
Our usual operating hours may vary throughout the year due to UK public holidays. Please reference the following dates for any changes.
All times are in GMT
Bank Holiday Closures
Christmas and New Year
Poole Office
London Office
Monday, 23rd December, 2024
9:00AM - 4:00PM
CLOSED
Tuesday, 24th December, 2024 (Christmas Eve)
9:00AM - 12:00PM
CLOSED
Wednesday, 24th December, 2024 (Christmas Day)
CLOSED
CLOSED
Thursday, 25th December, 2024 (Boxing Day)
CLOSED
CLOSED
Friday, 26th December, 2024
9:00AM - 4:00PM
CLOSED
Monday, 30th December, 2024
9:00AM - 4:00PM
10:00AM - 5:00PM
Tuesday, 31st December, 2024 (New Year’s Eve)
9:00AM - 12:00PM
10:00AM - 1:00PM
Wednesday, 1st January, 2025 (New Year's Day)
CLOSED
CLOSED
Thursday, 2nd January, 2025
9:00AM - 4:00PM
10:00AM - 5:00PM
Friday, 3rd January, 2025
9:00AM - 4:00PM
10:00AM - 5:00PM
Easter Holidays
Poole Office
London Office
Monday, 21st April, 2025 (Easter Monday)
CLOSED
CLOSED
Friday, 19th April, 2025 (Good Friday)
CLOSED
CLOSED
Early May Bank Holiday
Poole Office
London Office
Monday, 5th May, 2025
CLOSED
CLOSED
Spring Bank Holiday
Poole Office
London Office
Monday, 26th May, 2025
CLOSED
CLOSED
Summer Bank Holiday
Poole Office
London Office
Monday, 25th August, 2025
CLOSED
CLOSED
All times are in GMT
Need to speak to a member of our team?
Contact usFAQs
What happens to my mail when you’re closed?
We make arrangements to receive your mail on the days following public holidays, and we’ll process them as soon as possible.
I made a request but you’re closed, when will it happen?
If you make any requests to our mail room such as opening and scanning your letters or forwarding items, we’ll action them when we return to the office.
What timezone are your opening hours in?
Our hours are listed in Greenwich Mean Time (GMT).
Can I visit your office to collect my mail during opening hours?
You cannot visit our premises in person to collect your mail. Please use our forwarding or mail scanning service instead.