Mail scanning services turn physical letters into digital files for the recipient to read online. It offers a modern way for individuals and businesses to access and manage their post. Mail scanning is a secure solution that we’ve been delivering for over 10 years, learn more about it by reading our blog.
Mail scanning is the process of having letters you receive scanned so you can access them virtually. Using our online mail management platform or app, you can take many actions with your mail items, such as reading them online, forwarding them elsewhere and more.
Our post scanning service provides you with a virtual address for your post to be sent to. If you don’t need a virtual address, then our collect and scan service may be better suited to you. If you’re concerned about someone else accessing your mail, we use modern encryption software to ensure the privacy and security of every letter received.
For our mail scanning service, you’ll need to choose a virtual address. We offer several options from free PO Boxes to business addresses for company use. No matter what address type you choose, you’ll have access to our mail scanning service. When entering delivery information, just use your UK Postbox virtual address instead of your home or office location. This is what happens next:
You have total flexibility over what happens to mail on a case-by-case basis. Assuming that you’ve got an internet connection, you can access your post quickly any easily at anytime, from anywhere in the world.
How secure post scanning is depends on the company you choose. We take the security of your mail and identity extremely seriously, and we’ve invested heavily to protect you and your confidential information.
We have made a conscious decision to operate out of a single UK sorting and scanning facility. This means that we don’t have satellite offices placed around the UK that we need to monitor, meaning we can focus on making our head office (on the south coast of the UK) as secure as possible. We’ve taken these extra steps to ensure we’re the best mail scanning service in the UK that individuals and businesses can trust to handle their post.
People often question the anonymity and confidentiality when talking about post scanning, as it relies on someone else opening and scanning your mail. We’re used to hearing questions about this and we understand why our customers may have concerns.
We process upwards of a million letters and parcels each year, every working day of the year. Our team are professional, trained and ultimately uninterested in the contents of your mail - their goal is to scan and upload your documents for you to access online. We’re also governed by a number of legislations including the EU GDPR legislation, Money Laundering Regulations, and we’re registered with the Information Commissioner's Office (ICO No. ZA038907). If you still have any concerns, please visit our in-depth privacy notice.
There are a few ways you can access your scanned mail, and how you do this depends on your personal preferences. Here are some of the options available to you:
If you have other requirements, we offer as much flexibility as possible and we’ll try to accommodate your way of working.
You can set up scan-to-email which our service, but it’s not something we recommend. Email is not a secure technology for transferring personal documents. Data transmitted bia email isn’t encrypted and can easily fall into the wrong hands. While you can choose to have your letters sent to you this way, we’d always recommend accessing them through our secure platform instead. This will help to ensure you have the best protection and security over your digital mail.
You’re right, parcels are tricky to put through a scanner. Instead we take a photo of the outside of the box, or of the contents inside (depending on your preference). Much the same as when you receive a letter, we’ll let you know via your account when something has arrived. You then have a number of options:
Increasingly, we have people all over the world looking to buy products from the UK for us to ship abroad. We’ve called this service UK shop & ship. every UK Postbox account comes with a courier point address for your parcels, so even if you only get a single parcel in a year, or you just use the service around Christmas or sale periods, that’s fine by us. Just pay as you go and use the service as and when you need it.
We’ve mentioned a few different services in this post, and it’s important to understand that they’re all closely related to one another. If you’re looking for some additional information on any of the features or services we’ve mentioned, then please follow the links below. We’re also always on hand to answer any questions you might have, so contact us using the method most suited to you and we’ll be in touch.
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